For ages 21+

tk 1991 Responsible Gaming — Your safety is our priority

tk 1991 believes that gaming is entertainment, not a burden. On this page we provide detailed information about safe play policies, self-exclusion tools, warning signs, and how to get help.

21+ age requirement is mandatory Self-exclusion available 24/7 support Set deposit limits

Our Commitment

It is our responsibility to ensure the wellbeing and safety of every player at tk 1991. Online casino and sports betting is a source of enjoyment for many, but if it gets out of control it can affect personal and family life. We want everyone who comes to our platform to play with informed decisions.

Responsible gaming means enjoying entertainment within your means. Betting to relieve financial pressure or to chase losses is never a solution. tk 1991 respects that reality and has multiple protective tools ready for you.

Our Terms and Conditions clearly state that any user who registers an account or takes part in any form of betting activity must be at least 21 years of age. Participation by anyone under age is strictly prohibited and we make no exceptions on this matter.

If you have questions about the platform, our FAQ section covers a range of topics — from deposits to account management. On this page, however, we focus solely on safe play.

21+ age is mandatory. Users must be at least 21 years old to use any service at tk 1991. Proof of age may be requested during account verification. Accounts belonging to underage users will be closed and all balances may be forfeited.

Tools to Keep Yourself Safe

tk 1991 gives you the ability to manage your own play. Use the tools below to keep your betting experience safe and balanced.

Set a Deposit Limit

Decide in advance the maximum amount you will deposit each day, week, or month. Once a limit is set, it cannot be exceeded.

Set a Bet Limit

Set the total amount you will wager within a given period in advance. Staying within a budget keeps the experience enjoyable.

Cooling-Off Period

Temporarily suspend your account for a set period — from 24 hours to 30 days. During the break you will not be able to log in or deposit.

Self-Exclusion

If you feel you need to stay away from gaming for a longer period, choose self-exclusion. Options range from 3 months to a permanent closure.

Live Chat Support

Speak with our team at any time via live chat. Requests to change your limits or suspend your account are processed immediately.

Review Your Gaming History

Log in to your account to view all your transactions and betting history. Understanding your own patterns is the first step toward responsible play.

To use any of these tools, contact tk 1991 via 24/7 live chat or email. Our team provides support in both Bengali and English. Self-exclusion and limit requests are processed with the highest priority.

Warning Signs — Ask Yourself

Problematic betting does not always start suddenly — habits change gradually. If you notice any of the signs below in yourself, take action right away.

Chasing Losses

Feeling the urge to bet more in order to recover previous losses is the beginning of a dangerous cycle.

Losing Track of Time

Playing for hours on end and realising only afterwards that far too much time has passed.

Hiding from Family

Keeping your betting activity secret from family or friends and being dishonest about it.

Emotional Instability

Becoming irritable, angry, or frustrated after a loss, and finding no peace even after a win.

Financial Strain

Spending beyond your monthly budget, borrowing money, or using funds set aside for essential expenses on betting.

Unable to Stop

Repeatedly deciding you will stop, but coming back again and again — this is a sign of addiction.

Get Help — You Are Not Alone

Acknowledging a problem is an act of strength, not weakness. If you find it hard to keep your betting under control, seek help through the options below.

tk 1991 Support Team

Our support team is available 24 hours a day, 7 days a week via live chat and email. Talk in Bengali, speak openly about what you are going through — they will not judge you, they will help you.

Family and Loved Ones

Talk to a family member or a trusted friend. Support from someone close can often bring about a significant change. Not hiding the problem is more effective than minimising it.

Professional Advice

Seek help from a psychiatrist or counsellor. Trained professionals in Bangladesh can effectively assist with recovering from gaming addiction.

Contact tk 1991 Support

Live Chat
24/7 direct support — speak in Bengali or English
Hours
24 hours a day, 7 days a week

tk 1991's Promise

We are committed to maintaining a responsible gaming environment. Visit our About Us page to learn more about tk 1991's core mission and values.

  • No one under 21 is allowed to open an account or play
  • Self-exclusion requests are processed with the highest priority
  • If unusual betting patterns appear on an account, we reach out proactively
  • Requests to lower a deposit limit take effect immediately; requests to raise one require a 24-hour waiting period
  • The support team never encourages increased betting — they help you stay within your limits
  • All advertising and promotions are not directed at minors

Remember: Gaming is entertainment, not a source of income

Casino games and sports betting are entirely chance-based. No strategy or method guarantees consistent long-term winnings. Only bet what you can afford to lose — never more.

Your Information is Secure

Any request you make related to responsible gaming is handled with complete confidentiality. Our Privacy Policy explains in detail how your personal information is kept secure.

Responsible Gaming FAQ

Here are answers to the most common questions about responsible gaming.

Self-exclusion is the process of voluntarily closing your account for a set period or permanently. During this time you will not be able to log in, deposit, or place bets. To request self-exclusion, contact us via 24/7 live chat or email us at [email protected]. Requests are processed with the highest priority.

To set a deposit limit, let our support team know the amount and the period you want — daily, weekly, or monthly. Requests to lower a limit take effect immediately. Requests to raise a limit take effect after 24 hours, giving you time to reconsider.

A cooling-off period typically lasts from 24 hours to 30 days, after which your account is automatically reactivated. Self-exclusion is longer-term — from 3 months up to a permanent closure — and cannot be easily reversed. If you feel the problem is serious, self-exclusion is the better choice.

Telling your family may feel difficult, but it is the most effective step you can take. In a calm setting, speak honestly — explain how much time and money you have been spending and why you cannot stop. With family support, seeking professional counselling becomes much easier.

No. An account at tk 1991 is strictly personal and sharing it with anyone else is prohibited. In particular, no one under 21 — including family members — may use your account. If your account is open on a shared device, log out and keep your password private.

Yes. Gaming addiction is a mental health condition and it is treatable. Many people have recovered through counselling and support. The first step is acknowledging that help is needed — then reaching out to family or a professional. The tk 1991 support team is ready to provide the information you need.