FAQ
tk 1991 FAQ — Withdrawals, Cricket Betting,
Security and the VIP Program
All the questions you may have about withdrawals, cricket betting, account security and the VIP cashback at tk 1991 — answered in one place. Browse the sections below to find your question, or speak directly with the support team. Log in to tk 1991 to get help via live chat for any issue.
Table of Contents
How to Withdraw
At tk 1991, withdrawal requests are normally processed within 30 minutes to 3 hours.
Whether you withdraw via bKash, Nagad, Rocket or Upay, the money reaches your
account within that window. During busy periods it may take a little longer,
but processing is completed within 3 hours at most.
The minimum withdrawal amount at tk 1991 is ৳800. This limit applies equally to
all methods — bKash, Nagad, Rocket, Upay and bank transfer. Before submitting
a withdrawal request, make sure your main balance is at least ৳800.
No, winnings from a bonus cannot be withdrawn until the wagering requirement is met.
For example, if you deposit ৳1,000 under the 120% welcome bonus you will receive
৳1,200 in bonus funds — you must wager 25 times that ৳1,200 bonus, meaning
৳30,000 in total wagers, before bonus winnings can be withdrawn.
Read the terms and conditions for full details.
A pending withdrawal is usually caused by an incomplete account verification or a
mismatch in payment method details. First, confirm that your bKash or Nagad
number is correctly linked. If the withdrawal remains pending for more than
3 hours, contact tk 1991's 24/7 live chat directly — support is available in Bengali.
Yes, withdrawals via bank transfer are available at tk 1991. Major Bangladeshi banks
including Dutch-Bangla Bank, BRAC Bank and Islami Bank are supported.
The minimum withdrawal is ৳800 and processing time is 30 minutes to 3 hours.
It is generally recommended to withdraw using the same method you deposited with —
for example, if you deposited via bKash, withdraw via bKash. If you need to
use a different method for any reason, inform the support team first.
Nagad, Rocket, Upay and bank transfer are all available.
Cricket Betting
If a match is abandoned due to rain or any other reason, tk 1991 normally treats
that bet as "void" (cancelled) and the full stake is refunded.
However, if the match is officially completed using the D/L method and a result
is declared, the bet is settled on the basis of that result.
tk 1991 cricket betting page for detailed rules.
Yes, with an accumulator or multi-bet you can place a single bet covering multiple
matches at the same time. You only receive a full payout if all your selections
win. Example: if you combine 3 selections at odds of 1.40, 1.50 and 1.60
and bet ৳100, the combined odds are 3.36 — meaning a return of ৳336 if all
three win. If even one loses, the entire ৳100 stake is lost.
tk 1991 offers a range of popular cricket markets including Match Winner, Top Batter,
Top Bowler, Total Runs, Over/Under, Innings Score and Toss Winner.
The most markets are available for BPL, IPL, T20 World Cup
and Bangladesh Tigers matches.
Yes, tk 1991 offers live in-play betting. After a match starts, odds update in
real time and you can place bets at any point. Because odds change quickly
in live betting, it is better not to delay your decisions.
Using the tk 1991 App on mobile makes it easier
to follow live updates.
All three formats represent the same value, just expressed differently. Example:
for a ৳500 bet on Team A to win — decimal 2.50 = fractional 3/2 = American +150.
If you win, you get back ৳1,250 (৳750 profit + ৳500 original stake);
if you lose, the ৳500 stake is gone.
The decimal format is the simplest and most widely used at tk 1991.
BPL, IPL, or T20 World Cup — the basic rules of betting are the same across all tournaments. However, bigger tournaments offer more markets and more live events. Betting is only for people aged 21 and above at all times — please follow the responsible gaming guidelines.
Security & Privacy
Not at all. No tk 1991 staff member will ever ask for your OTP, bKash PIN, Nagad PIN, or bank password. If anyone asks for this information, it is a fraud attempt. Ignore that call or message immediately and inform our support team. Always keep your PIN and OTP private.
Change your password immediately. Then contact tk 1991 via 24/7 live chat or email and request a temporary account lock. Share details of any suspicious transactions with support so they can investigate. Always avoid logging in on someone else's device.
Use a password of at least 12 characters — mix uppercase letters, lowercase letters, numbers, and special symbols. Do not use your date of birth, mobile number, or simple words as a password. Do not use your tk 1991 password on any other site, and do not share it with anyone.
Always verify the correct URL in your browser — the real site is tk-1991.cam. Fake sites often use look-alike domains (such as tk1991.com or tk-19991.cam). Do not log in from suspicious links. Before clicking any link received on social media or in messages, check that the URL matches.
Yes, tk 1991 uses SSL encryption to keep all users' personal information and financial transactions secure. Your name, mobile number, and payment details are not sold to any third party. Read the privacy policy for more details.
VIP Program
tk 1991 has five VIP tiers in total: Bronze, Silver, Gold, Platinum, and Diamond. Once your account is active after opening, you start at the Bronze tier. You can then move up to higher tiers based on your weekly gaming activity. See the benefits of each tier on the tk 1991 VIP page.
Cashback is given at a set rate on your total net losses for the week (total losses minus total winnings). Example: as a Gold member, if your net loss for the week is ৳20,000 — ৳20,000 × 0.6% = ৳120 cashback. This is the maximum cashback available at the Gold tier.
tk 1991 VIP cashback rates are — Bronze: up to 0.2%, Silver: up to 0.4%, Gold: up to 0.6%, Platinum: up to 0.8%, Diamond: up to 1.0%. Each tier's rate applies to weekly net losses. The cashback rate increases as you move to higher tiers.
No, beyond cashback, higher VIP tiers also offer priority support, access to special promotions, and personalised offers. The Diamond tier carries the most benefits — including a dedicated account manager and the opportunity to participate in exclusive events. VIP points can be earned in both tk 1991 slots and live casino.
Your chances of moving up a tier increase with regular gaming activity and higher deposits. Play regularly on tk 1991 slots or live casino and stay active. The VIP team will notify you separately when your tier is upgraded. Ask in the support chat to find out the specific criteria.
Once VIP weekly cashback is added to your account, it becomes part of your balance. Cashback is generally usable directly, but for specific conditions please read the terms and conditions or ask the support team. A minimum withdrawal limit of ৳800 applies to any balance withdrawal.
Still have questions? The support team is here to help
If you did not find an answer above, tk 1991's support team is available in both Bengali and English, seven days a week, 24 hours a day.
Live Chat
Click the chat icon in the bottom-right corner of any page on the site. Active 24/7 — write in Bengali and get a reply.
Email Support
For detailed issues, email us at: [email protected]
To learn about responsible gaming, read the responsible gaming guidelines. All tk 1991 activities are for people aged 21 and above.