tk 1991's Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") applies to all users of the tk 1991 platform. When you use the tk 1991 website, open an account, make a deposit or use any of our services, you are considered to have accepted the terms of this Policy.

The purpose of this Policy is to inform our users, with full transparency, about why their data is collected, how it is used and in what situations it may be shared with third parties. Reading our Terms and Conditions will give you a better understanding of the overall framework for using our services.

2 What Information We Collect

tk 1991 collects several types of information, divided into two main categories:

2.1 Information You Provide Directly

When you register or contact us, the following information is collected:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (for identity verification)
• Current address
• Bank or mobile financial service account details (for transactions)
• Any information you provide through support requests or complaints

2.2 Automatically Collected Information

When you use the platform, the following information is collected automatically:

• IP address and device type
• Browser version and operating system
• Time spent on the site and pages visited
• Login and logout dates and times
• Game preferences and betting history
• Information collected through cookies and similar tracking technologies

3 Purpose of Data Use

tk 1991 uses collected information only for specific and legitimate purposes. Data is never misused or used without authorisation.

3.1 Account Management

Your personal information is used to create, manage and secure your account. As part of the identity verification (KYC) process, national ID details are verified to ensure every account is legitimate and unique.

3.2 Processing Financial Transactions

Relevant financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay and bank transfer. Transaction records are stored securely.

3.3 Customer Support

Necessary information is used to enable our 24/7 live chat and email support team to resolve your issues.

3.4 Responsible Gaming

Your gaming behaviour is monitored to identify unusual patterns and provide assistance when needed. Following the Responsible Gaming Guidelines is a shared responsibility for both us and you.

3.5 Security and Fraud Prevention

Data is analysed to prevent unauthorised account access, money laundering and fraudulent activity. This process is essential to protect all users.

3.6 Service Improvement

User preferences and behaviour are analysed to improve the platform's game selection, payment process and overall experience.

4 Data Sharing and Third Parties

tk 1991 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in a limited way in the following situations:

• Payment Processors: Only the information needed to complete transactions is shared with bKash, Nagad, Rocket, Upay and banking partners.
• Technology Partners: Information is shared with software and hosting providers used to operate the platform, under strict confidentiality agreements.
• Legal Obligations: Information may be disclosed in accordance with applicable laws in Bangladesh or a valid order from a competent authority.
• Fraud Investigations: Information may be provided to relevant authorities when needed to investigate fraudulent activity.

Outside of the above situations, none of your information is shared with third parties.

5 Cookies and Tracking Technologies

The tk 1991 website uses cookies and similar technologies. These store information during your browser session and remember your preferences on future visits.

5.1 Types of Cookies

• Essential Cookies: Required for the platform's basic functionality — maintaining login sessions, security verification and so on.
• Functional Cookies: Store your language preference, game filter settings and other personal preferences.
• Analytics Cookies: Used to understand site usage patterns — these contain no personally identifiable information.

5.2 Cookie Control

You can disable cookies in your browser settings. Please note, however, that disabling essential cookies may cause some platform features to stop working correctly.

6 Data Security Measures

tk 1991 has put in place advanced technical and organisational measures to protect your personal and financial information.

6.1 Encryption and SSL

All data transmissions are encrypted using SSL (Secure Socket Layer) technology, which keeps information flowing between your browser and our servers secure.

6.2 Server Security

Our server infrastructure is housed in secure data centres with regular security audits, firewall protection and access controls in place.

6.3 Staff Training

Staff who handle user data are trained to follow strict privacy guidelines and are given only the minimum access necessary.

6.4 Security Breach Notification

If there is any risk that your data has been compromised, tk 1991 will notify the affected users through the appropriate channels and take steps to limit the damage.

7 Data Retention Period

tk 1991 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

• Active Accounts: All data is retained while the account remains active.
• Inactive Accounts: Data for long-inactive accounts is securely deleted or anonymised after a set period.
• Financial Transaction Records: Retained for a specified period in accordance with legal and anti-money-laundering regulations.
• Closed Accounts: When you close your account, data is deleted after the required legal retention period has passed.

8 User Rights

tk 1991 respects your rights over your data. You have the following rights:

8.1 Right to Access

You can contact us at any time to find out what information we hold about you.

8.2 Right to Correction

If any of your information is incorrect or out of date, you can request that it be corrected. Some details can be updated directly in your account settings.

8.3 Right to Request Deletion

In certain circumstances you can request that your data be deleted. However, we are required to retain some information for a set period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to your data being used for certain purposes, particularly in relation to marketing communications.

To exercise any of these rights, contact us directly through the channels listed in the contact section below. You will also find questions and answers about data rights in our FAQ section.

9 Protection of Minors

tk 1991 strictly refuses to provide services to anyone under the age of 21 ("minors"). Age verification is mandatory at registration, and we do not knowingly collect any information from minors.

If we become aware at any time that a minor has opened an account using false information, that account will be closed immediately and all associated data will be deleted.

10 External Links and Third-Party Sites

If the tk 1991 platform contains links to third-party websites, tk 1991 is not responsible for the privacy practices of those sites. It is your responsibility to read the privacy policy of any external site before visiting it.

11 Changes to This Policy

tk 1991 reserves the right to change, amend or update this Privacy Policy at any time. If a significant change is made, we will inform you by one of the following methods:

• By displaying a notice on the platform
• By sending a message to your registered email address
• By updating the "Last Updated" date on this page

Continued use of the platform after any change means you are considered to have accepted the updated Policy.

12 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, you can reach us through the channels below. Read our About Us page to learn more about us.